CityRyde Ride Safety for Riders and Sarathis
Rider Safety Before Pickup
Start every CityRyde bike, auto or car taxi ride by checking the trip details before you board.
- Match the vehicle and Sarathi details
- Wait at a visible pickup point
- Confirm the destination before departure
In-App SOS & Ride Monitoring
CityRyde bike taxi and EV bike safety combines in-app SOS access with continuous ride monitoring for stronger rider security throughout every urban trip.
- One-tap SOS for emergency assistance
- Continuous GPS-based trip monitoring
- Real-time ride status for safer travel
Gender-Matched Taxi Rides
CityRyde gender-matched ride preferences help riders and Sarathis connect with the same gender for more comfortable auto and car taxi travel, subject to availability.
- Same-gender rider and Sarathi preference
- Added comfort during city taxi rides
- Availability-based matching for every trip
Strict Sarathi Verification
CityRyde applies structured Sarathi onboarding verification, periodic compliance checks and profile re-verification to support accountable access to the platform.
- Identity and driving licence validation
- Vehicle and required document verification
- Periodic checks and Sarathi re-verification
Defensive Driving for Sarathis
Safe urban mobility depends on calm, defensive driving that follows traffic rules and protects every CityRyde rider.
- Follow speed limits and lane discipline
- Maintain a safe stopping distance
- Never use a handheld phone
Safe Pickup and Drop-Off
Sarathis can complete safer CityRyde rides by choosing legal stopping points and supporting riders with patient communication.
- Stop where the rider is visible
- Avoid blocking active traffic lanes
- End trips only after safe exit